Trending Articles

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Redefining Hospitality: The Rise of Gen Z in the Industry

eHotelier

Gen Z is challenging the hospitality industry to up its game. By possessing different sets of skills, different approaches to work, and different education, they offer a significant change. Not only this but they are doing it with flair, and in some cases even outperforming their predecessors. In this way, the leadership of each company, as well as the whole industry, should focus on translating strengths and combating weaknesses to ensure the progressive development of the hospitality industry.

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The Cut Bar & Grill reopens after four years

Hospitality Magazine

After a four year hiatus, Sydney institution The Cut Bar & Grill will today reopen its doors. Hunter Street Hospitality, the group behind Saké Restaurant & Bar, Rockpool Bar & Grill, Bar Patrón, and Spice Temple, quietly closed the restaurant’s doors in 2020 as Covid struck. But now the group – which formerly fell under the Rockpool banner before it split in two in 2021 – has reopened the restaurant in its original underground location in The Rocks.

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Bringing excitement and reinvention back to the Cross

Hospitality Magazine

Peter Shopovski of House of Mince and Icebergs’ Maurice Terzini are gearing up to open Mirage KX this week. Potts Point’s newest venue promises to deliver excitement back to the area with an offering that sits somewhere between restaurant, performance space, and nightclub. “We wanted to bring back that sense of excitement and reinvention to the area.

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7 simple ways to keep your hospitality accounts secure

MEWS

How to keep your hospitality accounts secure The key to security is being proactive – don't wait until you have a potential breach to act. If you follow the advice in these seven tips, you'll go a long way to keeping your hospitality accounts secure.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Revealing Data: Minimum Wage, Closures, and Macroeconomic Trends

Modern Restaurant Management

Restaurant industry eyes have been fixed on the impact of the minimum wage law for fast-food workers in California. Data is bringing a fuller story more into focus. While QSRs did see a spike in closures after the law was signed – 71 percent in California compared to 25 percent nationally – that has leveled off where closures are at the same pace as nationally/comparable states and more related to economic factors than the law, according to “ Assessing the Impact of California&

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Empowering hotel staff with AI: bridging technology and tradition for superior guest experience

eHotelier

AI has the potential to revolutionize the way hotel employees learn, making the process more effective and faster, which in turn fosters a culture of innovation and openness to transformation.

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Building workplace resilience in hospitality

Hospitality Magazine

At a young age, British founder of The Burnt Chef Project Kris Hall reached a mental health crisis point while working in hospitality. Although it wasn’t caused by his role in the industry, he felt constricted by the stigma associated with his situation. “It took me a long time to get help, and when I eventually started to recover I understood that there might be others who are experiencing similar things,” says Hall.

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Please Put Your Light Away at the Restaurant

EATER

Alex Staniloff/Eater NY No one asked to be part of your content The conversation was easy and lively, the way it always is when the four of us are together. We sat in the bustle of a packed brunch at Pastis , sipping our masala chai at the Dishoom pop-up , the restaurant moving with the grace and bang of a Broadway number. We weren’t just eating, we were part of an organism of service and communion.

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Operational Empathy Should Be Part of Restaurant Leadership

Modern Restaurant Management

As the QSR industry becomes increasingly crowded, understanding operations from the inside out is more crucial than ever. The pressure to deliver high-quality products quickly, efficiently, and consistently is immense. As competition intensifies, companies must innovate and streamline operations to stay ahead. This is where real, hands-on experience becomes invaluable.

Training 180
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Interview with Founder and CEO Vassilis Syropoulos of Juyo Analytics

Revfine

In this article, we're interviewing Vassilis Syropoulos. Vassilis is the founder and CEO of Juyo Analytics. He founded the company to provide a consolidated analytics solution for the hospitality industry. One which makes it easy to work with complex data using an easy-to-understand interface. Can you tell us The post Interview with Founder and CEO Vassilis Syropoulos of Juyo Analytics appeared first on Revfine.com.

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What is the difference between a hotel CRM for B2B and for B2C?

eHotelier

In an era of relationships and personalisation, a Customer Relationship Management system (CRM) has become the king. And especially for hospitality, this type of software is turning into a key element of every hotel’s tech stack.

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The New Season of ‘The Great British Bake Off’ Hits Netflix Next Week

EATER

A new cast of bakers joins the tent. | Netflix Right when we need a new cozy watch Just in time for what promises to be a stressful few months of American political news, a new season of reigning comfort-watch The Great British Bake Off will hit Netflix later this month. The first episode of what it’s calling “Collection 12” will air on Friday, September 27, according to a press release from the streaming service.

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Buying Restaurant Furniture? Consider These Five Important Questions First

Modern Restaurant Management

On the surface, you may not think a roadside diner or downtown café would have much in common with a fast-casual chain, not to mention an elegant stand-alone restaurant where couples and families celebrate over a two-hour, five-course meal. But the truth is they have a lot in common when it comes to selecting their furniture. Of course, the look and build may differ, but many of the questions they should consider are quite universal.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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What does the interest-rate cut mean for hoteliers?

Hotel Business

For the first time in four years, the Federal Reserve has cut interest rates. The half-percentage-point cut was welcome news to the industry, which has seen relatively high rates as one cause of a slowdown in hotel transactions. Hotel Business reached out to industry leaders to get their reaction to the rate cut and what it means for the long and short term.

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Digitalization drives a surge in productivity in the hospitality sector

eHotelier

Mews, the industry-leading hospitality cloud, has revealed that staff using its technology saved a collective of almost 5,000 hours (the equivalent of 7 months) in administrative time this summer.

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Kyle Nicol is Hazel Melbourne’s new head chef

Hospitality Magazine

Whole-beast butchery expert Kyle Nicol has joined The Mulberry Group’s Hazel as head chef and co-owner. Nicol has navigated much of his culinary career with a paddock-to-plate lens, having spent time in the kitchens of Lilac, Supernormal, and Rascal. At Hazel, he’s set out to introduce a pared-back, authentic dining experience based on both brasserie and classic Australiana influences.

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The St. Regis Cap Cana Resort In The Dominican Republic Now Accepting Reservations For Spring 2025

Hospitality Net

St. Regis Hotels & Resorts, part of Marriott International, announces that reservations are now available for the highly anticipated The St. Regis Cap Cana Resort, a beachfront oasis opening its doors to guests in Spring 2025. Meticulously designed by Chapi Chapo Design, Cap Cana marks the first and only St. Regis in the Dominican Republic, setting the tone for the brand’s expanding resort portfolio, known for redefining the best addresses around the world.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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How to Minimize the Economic Impact of Food Recalls

Modern Restaurant Management

Protecting consumers from harm is the top priority in any recall situation. At the same time, as food recalls are rising , their economic impact can be devastating for restaurants and other food businesses. Did you know that the average direct cost of a food recall is $10 million , including recall notification and processing, as well as product transportation and disposal?

Events 100
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Former HSMAI President/CEO Bob Gilbert passes away

Hotel Business

Bob Gilbert, the longtime president/CEO of the Hospitality Sales and Marketing Association International (HSMAI) Americas, HSMAI Foundation and HSMAI Global , has died. In July 2024, the organization announced that Gilbert had accelerated his retirement plan due to a serious health issue following 30 years of executive leadership for HSMAI. In his final HSMAI Perspective, Gilbert shared, “I am filled with gratitude for the incredible journey and the profound relationships I have built with so ma

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Cloudbeds appoints Marta Perez to spearhead sales growth in the Americas

eHotelier

Cloudbeds, the innovative leader in hospitality management technology, has appointed former SiteMinder and Triptease executive Marta Perez as its new Senior Director of Sales to spearhead its growth strategy across key markets.

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It’s ‘No Dough’ for Third-Party Cookies, According to Google

Revenue Hub

Will hospitality face another Google challenge now that the search engine has changed its approach to eliminating third-party cookies? NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Having said they would end the use of third-party cookies in the Chrome browser for the past four years, Google has now retracted this plan.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Game Theory in Luxury Hospitality Marketing: The Strategic Edge

Hospitality Net

In the competitive world of luxury hospitality, standing out isn’t just about offering opulence—it’s about strategy. Enter game theory, a branch of mathematics that studies strategic interactions where the outcome for each participant depends on the actions of others. Traditionally used in economics and military strategy, game theory offers intriguing insights for luxury hotels aiming to enhance their marketing strategies.

Marketing 105
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Women Hoteliers Gather at 2024 HerOwnership Conference by AAHOA

Lodging Magazine

REDONDO BEACH, California—Women hoteliers from across the nation converged at the 2024 HerOwnership Conference by AAHOA, a two-day event crafted by women for women in the hospitality industry. Centered around the empowering themes of executive presence, hotel ownership, and mental health and wellness, the conference inspired attendees to connect, lead, and thrive in an industry where their voices and leadership are more important than ever.

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Sam Nazarian, Tony Robbins launch The Estate Hotels & Residences

Hotel Business

Lifestyle hospitality company sbe has revealed that Sam Nazarian, sbe chairman/CEO, has assembled a team of partners—entrepreneur Tony Robbins, musician and sbe partner Marc Anthony and international strategist Richard Attias— to build The Estate Hotels & Residences luxury platform. The Estate will feature a global network of luxury resorts and residential projects driven by a commitment to functional and preventive medicine through multi-modal diagnostics and vetted therapeutics powered by

Marketing 119
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Hyatt’s Impression by Secrets Brand announces second edition of impression makers supper club series in Mexico

eHotelier

Hyatt Hotels Corporation today announced the return of the Impression Makers Supper Club, a series of exclusive dining experiences from the Impression by Secrets brand, which is part of Hyatt’s Inclusive Collection, in collaboration with some of the most talented chefs in the world.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali